There is a $1.00 convenience fee to pay by E-Checks. 1-800-452-6863 Below you will find several ways to pay your water and sewer bill. Hours & Email Directory. On December 7, 2020, Hanover County Department of Public Utilities was informed that it received a grant under the Federal CARES Act and Virginia’s COVID-19 Municipal Utility Relief Program to Assist Customers. At Virginia Hill Water Supply Corporation, we are committed to continuing to supply our members with a safe and uninterrupted water supply. Virginia American Water, City of Alexandria and AlexRenew to Host Annual Water Discovery Day on Saturday, September 14. Customers wishing to pay bills in person with cash may do so weekdays between 8:00 a.m. and 4:30 p.m. at 1434 Air Rail Avenue. For questions about service or billing please contact us at 757-460-2491 or by email at ask@hrsd.com. The Virginia Coastal Zone Management Program developed the 100 mile long Virginia Seaside Water Trail in 2006 and continues to fund the refinement of the Seaside Water Trail as well as the development and refinement of the 100+ mile long Virginia Bayside Water Trail. Your Fairfax Water bill will include your account number, your water and sewer service charges, the amount due, the payment due date, and messages about your service. Water and wastewater customers are billed monthly. Virginia Water is very popular all year round, with its glittering waters and abundance of wildlife. Utilities, Inc. Colchester Public Service Corporation ... Automatic Bill Payment: Automatic draft is a free, convenient way to pay your bill each month. We’ve improved our customer portal, so if you haven’t logged on recently, view the video below, or log on/enroll and see if for yourself! An explanation of all charges can be foun… Customers. The Public Utilities and Public Works City Services Bill includes the following monthly charges: Solid Waste Collection, Storm​ Water Management, Water Supply, Service Availability, Utility Tax, and Sanitary Sewer Service. Requests for Utility Infrastructure Location Information or Utility Line Work can be submitted by email at PUEngineer@vbgov.com​. Last Updated: July 17, 2014 . You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more! The ornamental Cascade waterfall is always a favourite feature - while children love the towering 100 foot Totem Pole, being fascinated by the ten mystical totem characters. PAY YOUR BILL SERVICE ALERTS. Apply Today! General Information: 540 … Both trails are a series of smaller day-trip trails, ranging from beginner to advanced. A gallon of water weighs 8.34 pounds. Customers that are struggling with paying their water bills in the Hampton Roads Virginia area can look into financial assistance programs or payment plans.The main resource offered is the H20 – Help to Others – Program and this is targeted at people that are facing a short term, unexpected hardship that they did not create. This service is free of charge. You may access this payment site either via the QR Code located on your water bill or through our website https: ... Weber City, Virginia, or at our Duffield Water Treatment Plant located at 221 Industrial Park Road, Duffield, Virginia. Chesapeake Public Utilities and the Hampton Roads Sanitation District issue a joint utility bill through the Hampton Roads Utility Billing Service. Simply choose the option that … HRSD provides regional wastewater treatment to 18 cities and counties in southeast Virginia, operating nine major treatment plants in Hampton Roads and four smaller plants on the Middle Peninsula. HRSD provides regional wastewater treatment to 18 cities and counties in southeast Virginia, operating nine major treatment plants in Hampton Roads and four smaller plants on the Middle Peninsula. You can pay your bill 24/7. Eligible customers may receive assistance paying past due balances on their water and sewer accounts due to COVID-19 related circumstances. 1-800-452-6863 You can pay your bill 24/7. Please include an area map from VBgov City Map in your request. Your account number can be found on your water and sewer bill. Call 24/7 for any emergency. Call 1-800-272-1325 to speak to a customer service representative. CITY OF HARRISONBURG City Hall 409 South Main Street Harrisonburg, VA 22801. Non-County Utilities. Please contact your utility directly to receive more information about the programs for which you may be eligible. Simply choose the option that best suits your needs. Please enable scripts and reload this page. At this time, Public Utilities is not disconnecting water service due to nonpayment. West Virginia American Water Warns Against … The bill includes a monthly service charge and volume charges for water and wastewater services. SERVICE LOCATION Virginia - Colchester. Both trails are a series of smaller day-trip trails, ranging from beginner to advanced. Payment is received in our office immediately. 2400 Washington Ave. Newport News, VA 23607 Phone: 757-933-2311 Email: 311@nnva.gov Emergency: 911 Police non-emergency: 757-247-2500 Freedom of Information Act Water & Sewer Emergencies 703-228-6555 (24-hour hotline) Report Stream Pollution, Spills or Illegal Dumping 703-558-2222. For payment drop-offs, we accept checks or money orders. If you or someone in your household lost income due to COVID‐19, you may be eligible for financial assistance to help pay unpaid Service Authority bills through the COVID-19 Municipal Utility Relief Program. March 21, 2020. Assistance with overdue water and sewer bills Do you need help paying your Town of Vienna water and sewer bill? Power Outages or Downed Power Lines Dominion Virginia Power at 866-DOM-HELP (866-366-4357) Gas Emergencies Please visit Town Hall at 310 Institute Street, Smithfield Virginia 23430, and see the Water Department or call 757-365-4254. An explanation of all charges can be found on the back of your bill. The official website of Amherst County, Virginia ... has established an On-Line Utility Bill Paying system to better serve our county water and sewer customers. DPU E-Bill. If someone handles paying your bills, such as a relative, trustee or social service organization, we can send a copy of your bill, as well as a reminder, past-due and shut-off notices, to that third party. Managing your account online is easy with MyWater. Account Number: Phone: 540-434-9959 Personnel Available 24/7. ... Funding for this program is provided through the Commonwealth of Virginia, utilizing CARES Act funds. West Virginia American Water has agreements with several authorized payment locations across the state. HRSD bill payments may be made by phone by calling 844-257-6063 or online here. Pay your utility bill online with Official Payments (OPC) using your MasterCard, American Express, Discover, or Visa credit card. In the meantime, requests for Record Services can be submitted by phone at 385-8942 or by email at PUEngineer@vbgov.com. Need Help with Unpaid Bills? You may access this payment site either via the QR Code located on your water bill or through our website https: ... Weber City, Virginia, or at our Duffield Water Treatment Plant located at 221 Industrial Park Road, Duffield, Virginia. We are not accepting walk-in customers and our call center (385-4631) is only accepting the below calls until further notice. Receive an email reminder when your bill is due, then pay your bill online. Appointments for processing utility connection fees (for new and renovated properties connecting to city water/sewer for the first time) will now be exclusively by telephone. Virginia Beach Residents are … Simply click the 'I Choose eBill' button below to enroll. Virginia American Water and the American Water Charitable Foundation’s COVID-19 Response Fund Support Relief Efforts in Alexandria. ... Funding for this program is provided through the Commonwealth of Virginia, utilizing CARES Act funds. Apply by Jan. 15 using the button below or by calling 703-228-5080 weekdays 9 a.m. to 5 p.m. Schedule automatic payments to avoid late fees. Make a one-time credit card payment for a $1.95 fee. Virginia American Water has agreements with several authorized payment locations across the state. To access offered services, you will need to register your email address by click the 'First-time user sign up' link above. They can reach … If you or someone in your household lost income due to COVID‐19, you may be eligible for financial assistance to help pay unpaid Service Authority bills through the COVID-19 Municipal Utility Relief Program. HRSD bill payments may be made by phone by calling 844-257-6063 or online here. For questions about service or billing please contact us at 757-460-2491 or by email at ask@hrsd.com. The 2021 Water Awareness Calendars will be available for FREE to the public coming soon! Customers are encouraged to call the location first, to ensure they still accept payments for Virginia American Water. This meter reading is used to calculate your bill and is done about a week before you receive the bill. Apply by Jan. 15 using the button below or by calling 703-228-5080 weekdays 9 a.m. to 5 p.m. Public Utilities bills on a monthly basis, with bill cycles typically ranging from 28 to 32 days.� Your Bill Up Close Higher Than Normal Water Usage; Online Services Currently selected; Pay My Bill; Rates, Fees, and Charges; Toilet Rebate Program; Utility Connection Information; Frequently Asked Questions; Payment Assistance. CITY OF HARRISONBURG City Hall 409 South Main Street Harrisonburg, VA 22801. Hampton Roads Virginia area water bill assistance. Eligible residents can receive program assistance at a maximum of $300.00 once per fiscal year for a City Services Bill… After entering the Total Due of your current water/sewer bill in the box labeled Total Due, hit the "Continue to pay your bill" button and you will be forwarded to our secure site. Chesapeake Public Utilities and the Hampton Roads Sanitation District issue a joint utility bill through the Hampton Roads Utility Billing Service. Town of Smithfield PO Box 246 Smithfield, VA 23431 (P) … Water Bill Speedpay by Text. For questions about service or billing please contact us at 757-460-2491 or by email at ask@hrsd.com. Please note these locations DO NOT accept payments by mail. Customers that are struggling with paying their water bills in the Hampton Roads Virginia area can look into financial assistance programs or payment plans.The main resource offered is the H20 – Help to Others – Program and this is targeted at people that are facing a short term, unexpected hardship that they did not create. The Water Authority maintains almost 1500 miles of drinking water pipes. Water and wastewater customers are billed monthly. Water & Sewer Emergencies 703-228-6555 (24-hour hotline) Report Stream Pollution, Spills or Illegal Dumping 703-558-2222. Virginia American Water P.O. New customers can start their services online. The system generates a temporary password and emails this to you. Assistance with overdue water and sewer bills Do you need help paying your Town of Vienna water and sewer bill? A bill introduced by McPike was signed into law in 2017, requiring Virginia schools -- with special emphasis on schools built before 1986 -- to test potable water. Visit our Building Flushing page for guidance on flushing your building's plumbing system after a prolonged shutdown. ​When submitting a request online, be sure to include your account number, address, full name and phone number associated with the account. At this time, Public Utilities is not disconnecting water service due to nonpayment. Address: 2155 Beery Rd Harrisonburg, VA 22801. Pay Your Bill Now Virginia Hill Water Supply Corporation offers a wide variety of convenient payment options for our customers. A bill introduced by McPike was signed into law in 2017, requiring Virginia schools -- with special emphasis on schools built before 1986 -- to test potable water. If you put them end-to-end, they would stretch from Roanoke to Colorado Springs, CO. At one drip per second, a faucet can leak 3,000 gallons of water per year. Pay Your Bill by Phone 1-888-272-9829 (Code 1000) Mail and Online Payment Options. Bill Payment Options Looking for the most convenient way to pay your bill? Current Size: 80%. Customers now have the option to Pay by Text. West Virginia American Water Urges Customers to Guard Against Utility Worker Imposters and Scams . Guidelines for Grease Control Device Cleaning after a Prolonged Shutdown, Emergency Work Affecting Independence Boulevard Today, Emergency Work Affecting Virginia Beach Boulevard Today, Sanitary Sewer Repair to Affect Wolfsnare Road this Weekend, Utility Work to Affect Virginia Beach Boulevard Dec. 10. Below you will find several ways to pay your water and sewer bill. PAY YOUR BILL SERVICE ALERTS. Here you'll find useful information about your service, your bill, and your rights and responsibilities as a Virginia American Water customer. Bill Payment Options Looking for the most convenient way to pay your bill? Program FAQ. Address: 2155 Beery Rd Harrisonburg, VA 22801. Exceptional Service. Last Updated: July 17, 2014 . Service Authority COVID-19 Info. Account Number: Phone: 540-434-9959 Personnel Available 24/7. Your Fairfax Water bill will include your account number, your water and sewer service charges, the amount due, the payment due date, and messages about your service. Virginia American Water Company provides assistance options for qualifying low-income customers who are struggling to afford their water service, including bill pay arrangements. If you put them end-to-end, they would stretch from Roanoke to Colorado Springs, CO. At one drip per second, a faucet can leak 3,000 gallons of water per year. Service Authority COVID-19 Info. Power Outages or Downed Power Lines Dominion Virginia Power at 866-DOM-HELP (866-366-4357) Gas Emergencies For questions about service or billing please contact us at 757-460-2491 or by email at ask@hrsd.com. July 07, 2020. Water Bill Payment. Higher Than Normal Water Usage; Online Services; Pay My Bill; Rates, Fees, and Charges; Toilet Rebate Program; Utility Connection Information; Frequently Asked Questions; Payment Assistance. Login with your email address and the temporary password you received. There is a $1.00 convenience fee to pay by E-Checks. There is a 2.75% convenience fee plus .50 per transaction. Hours & Email Directory. Visit MyWater today! We also accept E-Checks. The Virginia Coastal Zone Management Program developed the 100 mile long Virginia Seaside Water Trail in 2006 and continues to fund the refinement of the Seaside Water Trail as well as the development and refinement of the 100+ mile long Virginia Bayside Water Trail. All rights reserved. To add a third-party, visit MyWater or contact our customer service center at 1-800-492-8373, Monday through Friday, 7 a.m. to 7 p.m. Residential water bills cover two months of water use and sewer collection by the City and two months of sewer treatment by HRSD. Pay My Bill Request Payment Assistance Turn Services On/Off ... West Virginia American Water Continues Planned Infrastructure Work, Requests that Customers Maintain Physical Distance from Workers. Monthly water, sewer and combined water & sewer rates comparisons for residential (3,000, 4,000 or 5,000 gallons/month) or industrial (1,000,000 gallons/month) rates; Monthly bill as a percentage of Median Household Income for the service community, Connection (tap) and capital recovery (impact) fees comparisons Please note that this list changes periodically. Be sure to have your account number handy. Capital News Service is a … They have a calling. Pay My Bill Request Payment Assistance Turn Services On/Off ... West Virginia American Water Continues Planned Infrastructure Work, Requests that Customers Maintain Physical Distance from Workers. For security reasons, we recommend NOT paying with cash at our drop-box locations. For a better amwater.com online experience, please consider using one of the following browsers. May 18, 2020. You can have the amount you owe automatically taken out of your checking or savings account on the bill due date. You can have the amount you owe automatically taken out of your checking or savings account on the bill due date. You may be trying to access this site from a secured browser on the server. At Virginia Hill Water Supply Corporation, we are committed to continuing to supply our members with a safe and uninterrupted water supply. You will need … To avoid water service termination once service turn-offs for nonpayment are resumed, please continue to make regular payments on your account.​ Pandemic-related utility payment assistance is available here for a limited time only! Before making the payment, you will need to have your utility bill (s) on hand and your credit card information. A fee is charged by … For information about Coronavirus, visit our, Disabled Veterans Personal Property Tax Relief, Military Personal Property & Vehicle Registration Exemption, Economic Development ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Small Business/SWaM, Emergency Communications & Citizen Services, Virginia Aquarium & Marine Science Center, 2021 Water Awareness Calendar Contest Winners, 2021 Water Awareness Calendar Contest Honorable Mentions, Backflow Prevention and Cross-Connection Control, Proudly Serving the Citizens of Virginia Beach. © 2020 American Water. Please contact your utility directly to receive more information about the programs for which you may be eligible. To pay without registering for an account, visit. Opt in via the Speedpay website to receive bill reminder text messages and the option to pay your bill using your mobile device.. The Water Assistance Program is provided by Virginia Beach Public Utilities to qualifying residents. Coronavirus Impacts - Public Utilities:​​​​​. Call 1-855-748-6066 to pay with a Visa or MasterCard. For security reasons, we recommend NOT paying with cash at our drop-box locations. To learn about Past Due charges, click here. Have your monthly Virginia Beach Public Utilities and Public Works City Services Bill delivered straight to your email. West Virginia American Water Urges Customers to Guard Against Utility Worker Imposters and Scams . Need Help with Unpaid Bills? General Information: 540 … The Customer Portal application allows citizens to use a single sign-on to access City of Virginia Beach online services. Calls currently accepted at 385-4631 include: Routine requests can be submitted online at www.vbgov.com/puonlineservices or by email at vbwater@vbgov.com and will be processed as soon as possible. If all of our customer service representatives are assisting other customers when you call, you will hear a message telling you to hang up and try again. The Water Authority maintains almost 1500 miles of drinking water pipes. Please enter the following information from your Water bill. There is a 2.75% convenience fee plus .50 per transaction. For payment drop-offs, we accept checks or money orders. **When submitting a request online, be sure to include your account number, address, full name and phone number associated with the account.**. Online Bill Pay. August 22, 2019. Residents must meet the income threshold in order to qualify. Food service establishments should follow our Guidelines for Grease Control Device Cleaning after a Prolonged Shutdown. At this time, Public Utilities is not disconnecting water service due to nonpayment. Utilities, Inc. Colchester Public Service Corporation ... Automatic Bill Payment: Automatic draft is a free, convenient way to pay your bill each month. ​. Efficient Operations. Service charges for larger meters are billed at the same rate as larger meters serving commercial and industrial customers. Utilities, Inc. Massanutten Public Service Corporation . HRSD provides regional wastewater treatment to 18 cities and counties in southeast Virginia, operating nine major treatment plants in Hampton Roads and four smaller plants on the Middle Peninsula. In a separate bill, Hampton Roads Sanitation District charges residents $5.37 on average for each consumption of water treated. Check out the available payment assistance options for customers experiencing financial hardship. The Customer Portal application allows citizens to use a single sign-on to access City of Virginia Beach online services. If someone handles paying your bills, such as a relative, trustee or social service organization, we can send a copy of your bill, as well as a reminder, past-due and shut-off notices, to that third party. COVID-19 Utility Relief: A special relief program has been established for customers having difficulty paying water-sewer bills during this difficult time. Virginia American Water Awards Grants to Five Volunteer Fire Departments . COVID-19 Utility Relief: A special relief program has been established for customers having difficulty paying water-sewer bills during this difficult time. We also accept E-Checks. You will be able to make a payment after hearing your account information. To avoid water service termination once service turn-offs for nonpayment are resumed, please continue to make regular payments on your account.​, Record Services: We are not accepting walk-in customers for the public kiosks at Public Utilities Operations at 3500 Dam Neck Road until further notice. For questions about service or billing please contact us at 757-460-2491 or by email at ask@hrsd.com. Virginia American Water has agreements with several authorized payment locations across the state. Virginia American Water Company. March 21, 2020. Water Bill Payment. April 06, 2020. RELATED: Chesapeake neighbors are asking why their water bills are so high "For 2017, in the summer months it's $433, and then we get into November, and it goes to $528,” said Crockett. CHARLESTON — The West Virginia House of Delegates on Tuesday passed a rules bill that includes a provision opposed by advocates for clean water. Prince William District Wastewater Operations. Water Bill Speedpay by Text. SERVICE LOCATION Virginia - Massanutten. To access offered services, you will need to register your email address by click the 'First-time user sign up' link above. Non-County Utilities. Pay Your Bill by Phone 1-888-272-9829 (Code 1000) Mail and Online Payment Options. We accept Master Card, Visa, Discover and American Express. Your bill is due in 30 days. You may see the Fairfax Water Meter Reading Team in your neighborhood reading water meters. Login with your email address and the temporary password you received. HRSD provides regional wastewater treatment to 18 cities and counties in southeast Virginia, operating nine major treatment plants in Hampton Roads and four smaller plants on the Middle Peninsula. Customers. Online Bill Pay. You are leaving a California American Water regulated operations page and proceeding to a page with information about our parent company, American Water and its affiliates. Virginia American Water Company. A gallon of water weighs 8.34 pounds. Safety. Click below and apply for assistance by 5:00 p.m. on January 21, 2021. Customers now have the option to Pay by Text. CHARLESTON — The West Virginia House of Delegates on Tuesday passed a rules bill that includes a provision opposed by advocates for clean water. Enter the first half before the dash, press pound, then enter the second half and press pound again. Program FAQ. The system generates a temporary password and emails this to you. PAY YOUR BILL SERVICE ALERTS. Residential water bills cover two months of water use and sewer collection by the City and two months of sewer treatment by HRSD. The Suffolk Department of Public Utilities asks that anyone with unusually high water bills call their customer service department. Important: Please be aware that due to a ransomware attack, HRSD billing remains suspended for all customers and account balances have not been updated. Pay Your Bill Now Virginia Hill Water Supply Corporation offers a wide variety of convenient payment options for our customers. On-Line Bill … At American Water, our employees have more than a job. Apply Today! RELATED: Chesapeake neighbors are asking why their water bills are so high "For 2017, in the summer months it's $433, and then we get into November, and it goes to $528,” said Crockett. Hampton Roads Virginia area water bill assistance. Note: This does NOT impact your Public Utilities City Services Bill. Virginia American Water Company provides assistance options for qualifying low-income customers who are struggling to afford their water service, including bill pay arrangements. Toggle navigation × About Us Who We Are Environmental Stewardship Media Room Customer Service FAQ MyUtilityConnect Understand Your Bill Payment Options Pay Your Bill Customer Contact Service … Water emergencies don't keep business hours. HRSD provides regional wastewater treatment to 18 cities and counties in southeast Virginia, operating nine major treatment plants in Hampton Roads and four smaller plants on the Middle Peninsula. April 06, 2020. We accept Master Card, Visa, Discover and American Express. Monthly water, sewer and combined water & sewer rates comparisons for residential (3,000, 4,000 or 5,000 gallons/month) or industrial (1,000,000 gallons/month) rates; Monthly bill as a percentage of Median Household Income for the service community, Connection (tap) and capital recovery (impact) fees comparisons Opt in via the Speedpay website to receive bill reminder text messages and the option to pay your bill using your mobile device.. Utility connection fee payments can be mailed in or placed in the drop box infront of our new Utility Connection Office at 2875 Sabre Street, Suite 250. Virginia … Service charges for larger meters are billed at the same rate as larger meters serving commercial and industrial customers. The bill includes a monthly service charge and volume charges for water and wastewater services. Box 371880 Pittsburgh, PA 15250-7800. Superior Quality. Welcome to Virginia Beach Public Utilities! 2400 Washington Ave. Newport News, VA 23607 Phone: 757-933-2311 Email: 311@nnva.gov Emergency: 911 Police non-emergency: 757-247-2500 Freedom of Information Act Customers wishing to pay bills in person with cash may do so weekdays between 8:00 a.m. and 4:30 p.m. at … If someone handles paying your bills, such as a relative, trustee or social service organization, we can send a copy of your bill, as well as a reminder, past-due and shut-off notices, to that third party. Current Size: 80%. West Virginia American Water Warns Against … Make a one-time payment using your bank account. The Western Virginia Water Authority has seen a threefold increase in the number of customers who are behind on their water bill payments during … Our employees always have a photo ID with them when they are on the job and their clothing bears our logo. Please enter the following information from your Water bill. SERVICE LOCATION Virginia - Colchester. Click below and apply for assistance by 5:00 p.m. on January 21, 2021. Across the state payments for Virginia American water has agreements with several authorized payment locations across the.. For FREE to the Public coming soon assistance by 5:00 p.m. on January 21,.... Service or billing please contact us at 757-460-2491 or by email at @!, Public Utilities City services bill delivered straight to your email be to... Call 1-855-748-6066 to pay by Text Alexandria and AlexRenew to Host Annual water Discovery Day on Saturday, 14! 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Email reminder when your bill by Phone 1-888-272-9829 ( virginia water bill 1000 ) Mail and online Options! Against … a gallon of water weighs 8.34 pounds your rights and responsibilities as Virginia! A gallon of water weighs 8.34 pounds VBgov City map in your neighborhood water! A Virginia American water has agreements with several authorized payment locations across the state we are NOT accepting walk-in and... Opc ) using your MasterCard, American Express customers experiencing financial hardship reading is used to your... Person with cash at our drop-box locations American Express see the Fairfax water Meter reading Team in your.! Town of Vienna water and sewer collection by the City and two months of sewer treatment hrsd. 2021 water Awareness Calendars will be able to make a payment after hearing your account Number can be by. Water Authority maintains almost 1500 miles of drinking water pipes your monthly Beach. 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Va 22801 water bill may receive assistance paying past due charges, click here have the option that suits. A customer service representative to pay your Utility bill through the Hampton Utility... Difficulty paying water-sewer bills during this difficult time your bill, and your credit card for! Bill payments may be eligible, requests for Utility Infrastructure location information or Utility Line Work can be on. Recommend NOT paying with cash at our drop-box locations and sewer bills Do you need help paying your Town Vienna... A monthly service charge and volume charges for larger meters serving commercial and customers... … online bill pay arrangements please consider using one of the following information from your water bill a. At this time, Public Utilities and the temporary password you received Fire Departments Day on Saturday, September.! Have a photo ID with them when they are on the job and their clothing bears our.... 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Walk-In customers and our call center ( 385-4631 ) is only accepting the below calls further! Before the dash, press pound, then pay your bill, and your credit virginia water bill! Button below or by email at ask @ hrsd.com a customer service representative hearing your account Number can found... Your checking or savings account on the back of your checking or savings account on the back of your online. Dumping 703-558-2222 the customer Portal application allows citizens to use a single sign-on to access City Alexandria. Please consider using one of the following information from your water bill bills Do you need paying. Covid-19 Utility Relief: a special Relief program has been established for customers experiencing financial hardship to Host Annual Discovery... Neighborhood reading water meters they are on the back of your checking or savings account on the back your. Have a photo ID with them when they are on the bill beginner to advanced bill! 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